If you have uploaded an animated gif avatar to your account and only the first frame of the animation shows, chances are it is because it is too large in size and our system is automatically resizing it, which breaks the animation. The image needs to be 100px. by 100 px. or smaller. To resize it with any old application can break the animation, too. You need to use a program that will resize the image and keep the animation. Luckily, there is a free online app that will resize your image and keep the animation.
If you have uploaded an animated .gif avatar to your account and only the first frame of it is showing - chances are that it is too large in size and the forum software is automatically resizing it - this in turn breaks the animation.
You must make your image 100px by 100px or smaller. You will need to use an application designed specifically for resizing .gif files to prevent breaking the animation.
The following website will resize a .gif file without breaking it, for free!
GIFWorks.com! Free Online GIF Tools
Upload your image to GIFWorks, Resize it, upload it to PTF and enjoy your animated avatar!